Consulting Special Interest Group - February

Working with Difficult Clients
A Discussion

The success of our businesses depends on productive client relationships, yet everyone has clients who are easier to work with than others. How can we improve client relationships that don’t work so well? SIG members will share best practices on how to work with difficult clients

Tentative discussion topics include:

• What makes a client difficult?
• Early warning signs of trouble.
• Identifying and resolving problems before they become serious.
• How to avoid contributing to client problems.
• Getting back on track after problems are resolved.
• Member recommendations for resources on this topic.

Please send your suggestions for additional topics to Jean Moroney: jm@thinkingdirections.com

Facilitator: Jean Moroney, ASTDNY Consulting SIG Chair, Thinking Directions

► Consulting SIG Membership:
Our SIG is for ASTDNY members who offer services to the training industry (including consulting, contracting, coaching, speaking, etc.)

Non-members may audit one event before joining the chapter

TO REGISTER:
Use calendar to the right, select event date
In box under calendar, select event
IN event box choose "Link - click here"


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